Privacy Policy

At Glue Digital Studio Ltd, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by gluestudio.co.uk and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at hello@gluestudio.co.uk.

Our Privacy Policy To You

We promise:

  • To keep your data safe and private.
  • To not sell your data to any third parties.
  • To give you ways to manage and review your marketing choices at any time.
  • To not send your data outside of the European Economic Area unless we have your permission.
  • To notify you of any data breaches as necessary.

What Data We Collect From Website Visitors

We use Google Analytics to collect anonymised data on people who are visiting our website.

We use Facebook’s Pixel system to inform decisions we make in marketing our services through Facebook.

The data that is collected through both of these sources can be summarised as: Technical Data – which includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

We collect data that you submit through our contact forms, this will include name, email address and telephone number

How Do We Process This Data

The data we collect from Google Analytics is used to inform us which pages people are visiting on our website and how we can improve the user experience of visitors.  You can view the Google Analytics Privacy Policy here.

The data we collect from Facebook Advertising is used to help us better target our adverts to people who are more likely to be interested in them.  You can view the Facebook Privacy Policy here.

The data we collect from our contact forms is used to get back in touch with you and to properly carry out our work.

We never pass your details onto a third party in exchange for any kinda of reward, monetary or otherwise.  The data which is exchanged between ourselves and Facebook / Google is done so on a purely statistical basis.

What Lawful Basis Do We Hold This Data

Under the rules of GDPR, we must specify the lawful basis for which we hold your data.

Consent – When you fill out one of our contact forms and submit it, you will check a box to say you are happy for us to process your data and respond to your email.

Legitimate Interest – When we collect your data through Google Analytics and Facebook Pixel, we do so to improve the quality of the service that we offer and make informed decisions where we should be advertising our services.

How Long Do We Hold This Data

Personally identifiable data will be held for a maximum of 60 days following the date it is collected or from the last correspondence we have from yourself.

How Do You Stop Your Data From Being Collected / Used

If you would like to opt out of having your data collected by Google Analytics, then you can download a browser extension here

All of your advertising preferences for Facebook can be edited and controlled through this page here

If you would like us to remove all of the data we hold about you in our systems, then you should email us hello@gluestudio.co.uk

How Do You View All Of The Data We Hold On You?

Send an email to hello@gluestudio.co.uk with details of your request and we will reply within 7 working days with all of the information we hold on you.

What Data We Collect from Clients

When we work with our clients, we will hold personal details relevant to the services that we offer.

For example we hold your business details for invoicing, contact details for the sending of those invoices, we may also need to hold passwords to log into certain accounts that you have asked us to maintain for you.

Where Is This Data Stored & How is it processed?

We store all of our client billing information in our accounts system Wave.  You can view their privacy policy here.

We store passwords that are provided to us in our password management tool 1Password.  You can view this privacy policy here.

What Lawful Basis Do We Hold This Data

Fulfilling A Contract – Without holding this information on our clients, we would be unable to fulfil our contract to carry out the work we do with you.

How Long Do We Hold This Data

Due to the contactual nature of this data, we will hold it indefinitely or until you ask for the data to be removed from our systems.

How Do You View All Of The Data We Hold On You?

Send an email to hello@gluestudio.co.uk with details of your request and we will reply within 7 working days with all of the information we hold on you

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